add retry logic to the vault connect
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Created July 24, 2023 at 3:35 PM
Updated August 14, 2023 at 5:00 PM
Resolved August 14, 2023 at 4:21 PM
Sometimes the vault connection for approle authentication fails and fails out the ECL jobs.
from email-
As per @Miller, William (RIS-KOP)’s advice,
Seeking your assistance on the below matter.
We’ve been getting the “3000: Vault [my-git-vault] approle auth error missing login response, error 4” failure more frequently the past week compared to the past few month.
• kindly see WUs in the email below
o WUs are in https://.....regn.net:18010/
Would you be able to take a look into this?
it seems to usually occur at 8PM ET to 9:30PM ET AND around 4:30 AM ET to 05:00 AM ET.
• This time frame majorly impacts our core process for Retention and Audit every day.
o Manual intervention is done when those processes fail.
We have asked for clarification — but it appears a resubmit seems to work